Casino Guide is an independent review site about MrJones Casino for players in United Kingdom. We are not MrJones Casino, we are not the operator, and we do not run the casino, take bets or hold player funds. Our guides explain how the brand's offers, payments, apps and games work, so you can read the details before you sign up, deposit or contact support.
MrJones Casino does not hold a licence from the UK Gambling Commission, the regulator for online gambling in United Kingdom, and no licence from any other regulator was found for it. This means MrJones Casino is not licensed to offer gambling to players in United Kingdom. The rules that apply to licensed operators here, including GAMSTOP self-exclusion, do not cover MrJones Casino. You can check the regulator's public register yourself before you decide anything.
Some links on this site earn us a commission, and the How we make money section explains how this works.
What this site covers and what it does not
We write about the things players most often need to understand before they act: how bonus terms work and what their conditions mean in practice, how deposits and withdrawals are handled, how the mobile version and apps are set up, how games pay, and which safer gambling tools are available to adults in United Kingdom. Where a page covers a specific offer, the key conditions for that offer are shown alongside it, so you can compare them with the terms on the operator's own site.
Our guides explain rules and processes in general terms, and they describe what a page covers at the date its facts were checked. They are not a substitute for the operator's own terms. We cannot open, close or change an account, we cannot process a deposit or withdrawal, and we cannot check your identity or settle a dispute. Those matters sit with MrJones Casino's support team, which is the place to start with any question about your own account.
If you have a complaint, use the operator's own complaints process first and keep a record of what you sent and when. Our withdrawals guide explains the common steps for a payout, which can help you prepare the questions to ask support. We do not give legal advice on disputes, and we do not decide who is right in one.
Editorial independence and corrections
Our editors decide what we publish and how each page describes the facts. Editorial decisions are made by our team alone, and MrJones Casino does not edit our pages. Commission from some links does not change the facts we report, and we do not give a page a higher standing because it earns more for us.
Mistakes happen, and terms change. If you spot an error, or you think a page no longer matches what MrJones Casino offers, please tell us. Send the page address and a short description of what you saw through our contact page, and we will update the page where the information is wrong.
Messages about our pages are read by our editorial team. Questions about your own account, a payment or a complaint should go to MrJones Casino's support team instead, because our site has no access to individual accounts and cannot act on them.
