Your MrJones Casino withdrawal follows the steps above: log in, make sure your account is verified, open the cashier, choose to withdraw and enter an amount within the limit. The limit is £2,075 per day, £4,150 per week, £8,300 per month, and the table above shows the same figures next to the payment methods.
Before you start, have three things to hand. First, your login details, entered only on MrJones Casino's own website. Second, your identity documents, because withdrawals need identity checks. Third, the payment method you want to be paid to, which should be in your own name.
This page covers what sits behind those steps, what to do when a payout does not go as expected, and how to keep your account secure. It also covers a point you should settle before you move money: MrJones Casino does not hold a UK licence.
What stands behind a withdrawal request
The licence position
UK-licensed operators must check age and identity before a customer can deposit or play, and they must offer deposit limits, time-outs and self-exclusion through GAMSTOP. MrJones Casino does not hold a licence from the UK Gambling Commission, so these duties do not cover it, and no licence from another regulator was found. You can check the regulator's public register yourself on the Gambling Commission website. Our page on whether MrJones Casino is legit explains what this means for a player.
Withdrawals need identity checks, so check which documents the account asks for and upload them before you request a payout. Our verification guide covers the documents and the common reasons for rejection.
The withdrawal limit
The limit is £2,075 per day, £4,150 per week, £8,300 per month. These are ceilings that apply per day, per week and per month. If the amount you want to take out is larger than one of them, the smallest period that applies is the one that matters.
Choosing a payment method
The table above lists Visa, Mastercard, PayPal, Revolut, Bitcoin (BTC) and Tether (USDT) as deposit methods. Check which methods the cashier offers for withdrawals before you deposit, because a method that accepts your money does not always pay it back out. The table's withdrawal column will tell you where the information is available.
Three general points apply to any casino withdrawal:
- The name on the payment method should match the name on your account and documents.
- Crypto payments go to a wallet address, and a wrong character can mean the money cannot be recovered. Copy the address rather than typing it.
- Bank and card payouts can take longer to appear than e-wallet ones. Your bank's own processing time is outside the casino's control.
If you pay by card, use a debit card. Credit cards cannot be used for gambling in Great Britain.
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Common problems and what to do
You cannot log in
A withdrawal starts with a successful login, so sort this out first. Check that you are on MrJones Casino's own website, then look at the login guide for the usual causes of a failed login. If a password reset does not solve it, contact support by live chat and describe exactly what you see.
If you cannot start a withdrawal, check these in order:
- Your account verification is complete.
- The amount is within the daily, weekly and monthly limits.
- The payment method you want is one the cashier offers for withdrawals.
- Your balance is the amount you think it is.
If all four are in order and the option is still unavailable, take a screenshot of what you see and send it to support.
A document is rejected
Rejections tend to come from simple causes. Common ones include:
- a photo that is blurred, cropped or has a covered corner;
- a document that has expired;
- a name or address that does not match the account details;
- a bank statement or bill that is too old.
Fix the specific problem and resend. Do not send edited or altered files, and do not try to get around the check with someone else's documents. Verification exists to confirm that the account holder is who they say they are, and an altered document will make matters worse.
The payout takes longer than you expected
First look at your own side: is the request still showing as processing in your account, or has it been paid out? If it has been paid and does not appear in your bank or wallet, check the transaction history of that bank or wallet, including pending items. Crypto transfers can be traced on the network with the transaction details, so ask support for those.
If the request is still processing and you are worried, write to support. The facts give no payout time, so do not rely on a fixed number of days.
When to contact support
Contact support if:
- verification has been pending for longer than you expected;
- a withdrawal has disappeared from your account without being paid;
- the limits shown to you differ from those above;
- you were told something that does not match the casino's own terms.
Live chat is available, and support hours are 24/7 (live chat, English). Include your username, the date and amount of the request and the method, and keep a copy of the conversation.
Because MrJones Casino is not licensed by the UK Gambling Commission, the safeguards that licensed operators must follow do not cover it. Keep written records of everything you send and receive. If you decide the problem cannot be resolved, our contact page and the FAQ list other places to start.
Keeping your account and money under control
Enter your password only on MrJones Casino's own website. Do not follow links in messages, even if they look like they come from the casino, and do not share your password or any verification code with anyone, including someone who claims to be from support. Use a password you do not use anywhere else.
Keep your documents ready and up to date. A passport or driving licence that has expired will be rejected. Store the files somewhere private on your own device, and do not email them to anyone who contacts you first.
Keep a record of every withdrawal: the date, amount, method and any reference. If a payout goes missing, that record saves time with support and with your bank.
You decide how much goes into the account, so set your own limits. If gambling stops feeling like entertainment, GamCare can help. GAMSTOP will not block MrJones Casino, because it only covers UK-licensed operators, so self-exclusion there will not cover this site.
If you want to check anything else before you move money, the deposit guide covers the payment side, and the safer gambling page lists the tools available. <<<END FIX 1>>>